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E-receipt details

Please provide the following information, which can be found on your standard e-receipt or PDF e-receipt:

Sorry, the values given don't match our records for this e-receipt. Please double-check and try again:

See where:

This will tell us all that we need to know about your journey.

We'll then ask you about your lost item(s) and contact details.

Alternatively, you could manually enter details about your journey. Note that this will take longer than giving us accurate receipt details.

Enter journey details